Frequently Asked Questions
- 01
Lalinda is an online-only store, and we do not have physical retail locations at the moment. To receive orders, customers have the option of picking up their orders. Once an order is placed and ready to pickup, we will contact you and determine the most convenient pickup time. Alternatively, we also offer delivery . Delivery may be free or subject to a fee, depending on the total amount of the order and the delivery location.
- 02
If your order is not picked up within 48 hours from being ready, it will be automatically cancelled and refunded if you have already paid online. This policy is in place to ensure that our customers receive their orders in a timely manner and to manage inventory efficiently. We recommend that you make arrangements to pick up your order within the specified timeframe to avoid cancellation and any inconvenience. Thank you for understanding and for choosing Lalinda .
- 03
At Lalinda, we understand the excitement of waiting for your beloved products to arrive.
For products that are pre-ordered, the estimated time for availability is between 2 to 15 days from the day the order is placed. We strive to fulfill these orders as quickly as possible to ensure you receive your products in a timely manner. We will notify you once the item is ready for pickup or delivery, so you can enjoy them without any unnecessary delays. Thank you for your patience !