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  • Where does Lalinda source its beauty products from?
    Lalinda's products are sourced from various channels, including liquidation stores, end of range sales, and imported items. This means that our products are obtained from reputable sources at competitive prices, allowing us to offer high-quality products at affordable prices to our customers. We take pride in curating a diverse selection of items, ensuring that our customers have access to a wide range of products to meet their individual needs and preferences. Additionally, our commitment to sourcing products responsibly and ethically aligns with our dedication to providing exceptional value to our customers.
  • Does Lalinda offer discounts for bulk quantity purchases?
    Yes, Lalinda does offer discounts for bulk orders. We understand that some customers may be interested in purchasing larger quantities of their favorite products or stocking up for their businesses. We are happy to accommodate these requests by offering discounted prices for bulk quantity purchases. However, as these discounts may vary based on the specific products and quantities ordered, we encourage customers to directly communicate with us to discuss their specific needs and to receive a personalized quote. Our team is dedicated to providing the best possible pricing and service to our valued customers, and we are committed to finding the most cost-effective solutions for your bulk orders.
  • Can I pre-order out-of-stock products at Lalinda?
    Yes, you can pre-order certain out-of-stock products at Lalinda. When an item is marked as "Pre-order" on our website, you have the option to pre-order it. Simply add the item to your cart and proceed to checkout as usual. Once you place your pre-order, our team will be notified and will work to source the product for you. You will be contacted as soon as the item is back in stock and ready to be shipped, delivered or picked by you. Pre-ordering allows you to secure popular products before they sell out again, ensuring you don't miss out on your favorite items.
  • What does the "Last chance" ribbon indicate on products listed on Lalinda's online beauty store?
    The "Last chance" ribbon is added to products that are nearly impossible to find on the market. It indicates that there are limited quantities available, and once these products are sold out, it is uncertain when or if they will be restocked. These products may be exclusive, discontinued, or in high demand, making them highly sought after by our clients. If you see the "Last chance" ribbon on a product you love, we recommend purchasing it before it's gone for good. At Lalinda, we are dedicated to providing unique and hard-to-find products to our customers, and the "Last chance" ribbon is our way of highlighting this special offering.
  • Can Lalinda ship all of its products via carrier or are there any restrictions?
    At Lalinda, we strive to provide convenient shipping options for all of our products. However, there are some products that we are unable to ship via carrier. These specific products will be clearly marked on our website, and alternative shipping options, such as local delivery or self-pickup, will be provided for these items. We are committed to ensuring that you receive your desired products in a timely and hassle-free manner, and our team is always available to assist with any questions or concerns about shipping restrictions. Thank you for understanding as we work to provide the best shipping options for all of our customers.
  • What are the options for receiving orders from Lalinda's online store?
    Lalinda is an online-only store, and we do not have physical retail locations at the moment. To receive orders, customers have the option of picking up their orders. Once an order is placed and ready to pickup, we will contact you and determine the most convenient pickup time. Alternatively, we also offer delivery . Delivery may be free or subject to a fee, depending on the total amount of the order and the delivery location.
  • What happens if I don't pick up my orde within 48 hours from being ready ?
    If your order is not picked up within 48 hours from being ready, it will be automatically cancelled and refunded if you have already paid online. This policy is in place to ensure that our customers receive their orders in a timely manner and to manage inventory efficiently. We recommend that you make arrangements to pick up your order within the specified timeframe to avoid cancellation and any inconvenience. Thank you for understanding and for choosing Lalinda .
  • How long will it take for pre-ordered products to be available for pickup, delivery, or shipping?
    At Lalinda, we understand the excitement of waiting for your beloved products to arrive. For products that are pre-ordered, the estimated time for availability is between 2 to 15 days from the day the order is placed. We strive to fulfill these orders as quickly as possible to ensure you receive your products in a timely manner. We will notify you once the item is ready for pickup, delivery, or shipping, so you can enjoy them without any unnecessary delays. Thank you for your patience !
  • Can I return or exchange products purchased from Lalinda's Online Store?
    Most products purchased from Lalinda's Online Store are sold at clearance prices, which means they are offered at significantly reduced prices. As a result, we do not accept returns or exchanges for these discounted items. We encourage customers to carefully review product details, including ingredients, usage instructions, and customer reviews, before making a purchase. However, if you have selected self-pickup or local delivery during checkout, and have received a damaged or defective product, you can refuse to take the product. For products received via third party carriers, please contact our team for assistance, and we will do our best to resolve the issue. Thank you for understanding our policy and for shopping with Lalinda's Online Store. IMPORTANT : For exceptions, please refer to the store policy
  • Can I cancel my order after placing it on Lalinda Store?
    Yes, you can cancel your order after placing it on our Store. However, to do so, you must contact the store within 2 hours from the time the order was placed. This allows us to process your cancellation request in a timely manner. Once the 2-hour window has passed, we may not be able to accommodate the cancellation request. We strive to provide exceptional customer service, so please reach out to us via as soon as possible if you need to cancel your order.

Frequently Asked Questions

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